We ship Tuesdays and Fridays via ChitChats from Nova Scotia, Canada. Orders over 100 dollars CAD ship free within Canada and the USA. You'll receive a notification with tracking information once your parcel ships.
Parcels within Canada usually arrive in 3 to 10 business days. Parcels to the USA usually arrive in 1 to 2 weeks. These delivery times are just estimates. If you need to receive your parcel by a certain date, please message me prior to ordering and I'll try to help you out!
If you wish to return or exchange an item, please email email@example.com within 7 days of delivery. Items must be returned in new, unworn condition in their original packaging. Please return item to:
Sea Glass Designs
14 James St
***If you are in the USA, please ensure that you indicate that this is a return on the customs form. If you don't, I will be required to pay taxes and a customs fee to collect the item from the post office as if I were purchasing the item myself. If a parcel is returned this way, I'm afraid I can't accept it and it will be returned to you.***
Buyers are responsible for return shipping. I will be in touch about your exchange or refund as soon as the returned parcel is received.